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About Jay Arnold
Advice for New Home Buyers
Don’t be rushed; take your time with all aspects of the process
The best!
“Jay was great to work with, quick to reply to messages, excellent communication across the board, low fees, low interest rate. Jay and the NBKC team are the best! ”
—Kristan Blair from Kansas City, MO
Great to work with!
“Jay was so helpful as a first time homebuyer, super responsive and happy to explain anything. He made the process as pain free as possible. Our closing was super simple as well.”
—JSUL from Columbus, OH
Jay is THE MAN
“From start to finish, Jay was available 24/7, ensuring the process was smooth, professional, and transparent. There were no hidden fees or surprises along the way. Jay is incredibly knowledgeable and always took the time to answer any questions, guiding me through each step with ease. While I did receive slightly better offers with more seller credits at closing, I ultimately chose Jay because of his availability, excellent communication, and the strong rapport we built. To be honest, his genuine care and skill made all the difference, and it truly worked for me. I sincerely appreciate everything Jay did to make my first home-buying experience so smooth and stress-free.”
—Jake Heo from Bolingbrook, IL
It was great working with Jay – He is patient, knowledgeable, and always available!
“As first-time homebuyers, my wife and I had countless questions, and Jay was amazing in explaining every step to us! He was always patient, explained everything clearly, and was available whenever we had questions. His professionalism and support made the process smooth and stress-free and helped me secure a great interest rate. I highly recommend him to anyone looking for a top-notch lender! ”
—suren8990 from Monroe, CT
Jay
“Jay was incredibly helpful throughout the entire loan process. He took the time to explain each step clearly, making everything easy to understand. His support was invaluable, and he was always available to answer any questions I had. I highly recommend Jay for anyone needing a home loan.”
—Joel Castillo from Triangle, VA
Jay Arnold
“Jay Arnold is extremely knowledgeable in the Industry. Jay understands his clients wants and needs and he goes above and beyond to get them the best deal possible!! I had a very bad experience with a lender before Jay and it was like night and day!! You can trust Jay and you will be happy that you did!! I have bought and sold many properties in my life and Jay Arnold is the best!! He gets an A+ in my book!! ”
—matt sillyman from Magnolia, TX
We're happy we went with Jay
“Jay has been extraordinary from start to finish. We closed on time as Jay promised. First of all – the communication was excellent. Jay was available at all times when we had a question, including non-business hours. And he always responded within minutes. Second, and most important – everything was exactly as he made us expect. There were zero surprises and this made us feel confident at all steps during the process. Third, we had a feeling that Jay cares. When he gave us a choice, he explained everything in small detail, described benefits and disadvantages of every possible scenario and outlined the next steps. Obviously, he can’t give financial advice, but he gave us more than sufficient information in order to make an informed decision at each step. We really appreciate Jay’s excellent work, efforts as well as his patience dealing with us as first-time home buyers. We will definitely reach out to Jay for our future financing needs. We are very happy we trusted Jay – this was a wise choice.”
—Max V from Pompano Beach, FL
Extremely Helpful
“Jay was extremely helpful throughout the process. It was our first home purchase and our qualification was less straightforward than most. Jay was super creative to help us get it done, and was super patient taking the time to answer all of the (many) questions that I had. His responsiveness couldn't have been faster each and every time we reached out. ”
—alex shimm from Pittsburgh, PA
Perfect for first time buyers
“Jay was such a blessing throughout the entire loan process. Whenever we had questions or needed advice, Jay quickly responded and walked us through the process. Thank you so much, Jay!”
—Nick Krautscheid from Portland, OR
Get to know Jay
What is your motto or personal mantra?
Obstacles are what you see when you take your eyes off of the goal
What is your favorite sports team?
Pittsburgh Steelers
What is something that people would be surprised if they knew about you?
To pay my way through college; I was a police officer.
What’s your alma mater?
KU
What is on your bucket list?
To learn how to fly.
What aspect of your job are you most passionate about?
Helping people realize their dream of home ownership and getting to know them in the process.
Where did you grow up?
As a little boy (until 10 years old) I grew up in a small rural town south of St. Louis and then moved to Johnson County in Kansas where I still reside today.
What are some of your hobbies?
Golf, boating and all types of watersports (waterskiing, wakeboarding, etc.) and smoking BBQ
Before working at nbkc, what was the most unusual or interesting job you’ve ever had?
Worked on a golf course at a country club during my high school years.