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About Jay Arnold
Advice for New Home Buyers
Don’t be rushed; take your time with all aspects of the process
Attentive, flexible, and kind with a good price
“Jay was easy to work with and consistently available and helpful. We are grateful for his help setting up a mortgage for our first home together! He is great!”
—kellyemlynch1 from Hyde Park, MA
Jay Goes Above and Beyond
“We could not have asked for a better Mortgage Officer. Jay is extremely knowledgeable about programs to get better rates and helped us qualify for an amazing mortgage rate for the time. When I compared rates at other vendors, they all said - "yeah, I can't beat that. I would take what they offered and run". Then we found our closing delayed due to a septic issue, and Jay was very insightful about if we should drop our rate or pay for an extension. We found the seller's realtor to be... difficult, but Jay called him up several times to help get more information about what was happening. We could not recommend Jay more!!”
—jessica beverly from Groton, MA
Reviews matter
“Finding Jay Arnold was based on his previous costumer reviews, which he not only lived up to but exceeded. With a high level of efficiency and professional insight he gave us a very personal house buying experience, which we are very grateful for. I can highly recommend Jay for your individual lending venture. ”
—Laerke Iversen from Portland, PA
JAY ARNOLD is the BEST!
“I started working with Jay Arnold nearly a year ago, trying to find a home in Virginia or West Virginia. He was Very Helpful EVERY step of the way. When I stopped looking during the winter, he set a tentative date to resume working with me. In toto, 'we' went through 4 homes before we completed this one on July 15, 2025. Circumstances changed, houses went under contract, then came out of contract because of inspection issues. Jay never batted an eye, we just moved on to the next property that caught my attention. I have dealt with mortgage companies that could not be bothered to answer questions (Some of which were procedural), wanted me to do all the work, tell me an operation was NOT possible even though I was assured by the realtor it happened on a semi-regular basis, or never called back when I left a message. I could very easily imagine one of them 'firing' me as a client because I was too much trouble. Jay would answer my messages almost immediately- EVEN WHEN I WAS SURE HE HAD TO BE ASLEEP! He was always cheerful and made me feel like I really mattered to him. I'm sure he had MULTIPLE clients he was working with, but I felt like I was his only one, getting all his attention. He also has a great sense of humor. I cannot imagine a better representative for a lender than Jay Arnold, and would therefore recommend NBKC to anyone looking for a mortgage.”
—Rhoda A Northrup from Charleston, WV
Jay Is Awesome!
“Jay was an absolute pleasure to work with throughout my lending process. He was always available to answer any questions or concerns that I had and was happy to explain it. Jay is extremely personable and made the entire process pain free.”
—EWill from Louisville, KY
Great Bank and Especially Great Lender
“NKBC made the process of buying a home seamless. The fees for closing were also exceptionally low. Jay, our lender, was involved with every step of the way, helping us out. The experience was great!”
—shahmvivek from Lancaster, MA
Jay was a great resource and support during our loan application
“We wanted to recognize Jay for going above and beyond to help with our VA loan to purchase a house. Jay was a wealth of knowledge and went above and beyond to support us as buyers. I would highly recommend Jay to anyone looking for a VA home loan. ”
—BeckyG from Lawrenceburg, KY
It was great working with Jay – He is patient, knowledgeable, and always available!
“As first-time homebuyers, my wife and I had countless questions, and Jay was amazing in explaining every step to us! He was always patient, explained everything clearly, and was available whenever we had questions. His professionalism and support made the process smooth and stress-free and helped me secure a great interest rate. I highly recommend him to anyone looking for a top-notch lender! ”
—suren8990 from Monroe, CT
Jay Arnold your the best
“I was privileged to have a veteran home loan by Jay, extremely helpful throughout the process and very knowledgeable. Helped me find a home for me and my pet donkey ,,”he himself is a pet owner and loves animals. I highly recommend Jay to all vets or anyone wanting to buy a home . ”
—robmarin4 from Deming, NM
Friendly and trustworthy
“I appreciate Jay answering all our calls and texts regarding pur home buying journey from beginning to end even when he was off the clock at home with family. He's upfront and honest about any and all fees. His fee is adorable comparable to most lenders. Would definitely recommend!”
—Blake PEREZ from Wrightwood, CA
Get to know Jay
What is your motto or personal mantra?
Obstacles are what you see when you take your eyes off of the goal
What is your favorite sports team?
Pittsburgh Steelers
What is something that people would be surprised if they knew about you?
To pay my way through college; I was a police officer.
What’s your alma mater?
KU
What is on your bucket list?
To learn how to fly.
What aspect of your job are you most passionate about?
Helping people realize their dream of home ownership and getting to know them in the process.
Where did you grow up?
As a little boy (until 10 years old) I grew up in a small rural town south of St. Louis and then moved to Johnson County in Kansas where I still reside today.
What are some of your hobbies?
Golf, boating and all types of watersports (waterskiing, wakeboarding, etc.) and smoking BBQ
Before working at nbkc, what was the most unusual or interesting job you’ve ever had?
Worked on a golf course at a country club during my high school years.