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About Herb Mason
Advice for New Home Buyers
Take your time and educate yourself on the entire process.
Fantastic!!
“My wife and I have used Herb two times now without one hiccup or problem. He truly has the entire process figured out and makes it very easy the entire time. Herb has current market knowledge and can answer any question immediately. He is always professional and friendly! ”
—ArchGG from Newalla, OK
Fantastic Customer Service
“We had the pleasure of working with Herb for transferring our conventional loan to a VA loan. We were referred to him by a friend whose family has used Herb extensively. We were not disappointed and for all of our future loans, we will always go through Herb. He was professional, strategic, and proactive — all of these elements enabled us to get the best possible rate during a very challenging time in the market. His responsiveness is top-notch and he’s also friendly. It was a pleasure to go through this process with Herb. His insights into the market, helped us to capitalize to the greatest extent possible on our new loan.”
—Melinda Manning from Spokane, WA
Professionalism and Guidance
“Martha and I had the absolute pleasure of working with Herb Mason from NBKC Bank for our recent mortgage, and we couldn’t be happier with the experience. From start to finish, Herb demonstrated exceptional patience, guidance, and professionalism. No matter the time or day, he was always readily available to answer our questions or clarify the next steps—his communication was consistently quick and reassuring. Our property presented a few challenges with the title and its transfer, but Herb expertly guided us through the process and connected us with the right professionals to resolve the issues smoothly. His friendly demeanor and the professionalism of his entire team made what could have been a stressful process feel seamless and well-supported. We are deeply grateful for Herb’s dedication and highly recommend him and NBKC Bank to anyone seeking a mortgage lender who truly goes above and beyond.”
—davidpatrickmartin78 from Kansas City, MO
Friendly, Thoughtful and Detailed Orientated
“We couldn't be more grateful for our experience working with Herb, our mortgage lender. This was our first time buying a home and we must have asked every single question possible during our 6 months journey to buying a home. From the start Herb was attentive, knowledgeable, and incredibly patient. He took the time to walk us through every single step, explaining everything in detail so we always felt confident and informed. ”
—Jessica Pennisi from Chicago, IL
Best Lender/ great rates
“Herb made my home refinance process stress-free, offering the best quotes from all the lenders I had inquired with. For anyone planning to buy or refinance a house, I recommend NBKC and Herb. Herb simplified my home refinance process,”
—jenny forges from Savannah, GA
Top-Notch Guidance and Communication from Start to Finish
“I worked with Herb Mason for over six months while monitoring lower interest rates, and he was consistently responsive and supportive throughout the entire process. When it was time to lock in a rate, Herb made everything easy and stress-free. As a first-time refinance customer, I had a lot of questions, and Herb was always available to help. He patiently walked me through each document and even joined Zoom calls whenever I requested to guide me through the process. His consistent communication and professionalism made the closing process smooth and straightforward. It was truly a pleasure working with him!”
—dasaradh3 from Hockessin, DE
Go with Herb.
“Buying a house can feel complex and stressful. Herb helped us navigate the unfamiliar waters as we searched and ultimately closed on dream home. I really appreciated his responsiveness and willingness to see us through. ”
—superflybw from Hudson, WI
Herb Mason at NBKC is the guy to go to!
“Herb was fantastic! We had a fun little journey on our first time house purchase. Herb and our realtor made the process much better and in the end, we got our home! Herb definitely goes above and beyond and takes the time to make sure everyone is comfortable with what's going on. He was patient and kind through the whole process with us being new to everything. Definitely recommend and will be returning for our next home. ”
—Breann Baumann from Grandview, MO
Amazing Mortgage Banker
“Herb was an absolute pleasure to work with and extremely responsive. Herb gave tips and guidance throughout the process, and was always available, including weekends turning around paperwork within minutes. Herb was always willing to speak through any questions we had as first time homebuyers and was extremely patient. Highly recommend him”
—Ed Levandoski from Weston, CT
Make your life easy and go with Herb.
“We have been looking for our first home for few years now. When it comes to the part for lender and understanding contracts that is where I think lot of people have struggle like me. I did lot of last minute research to understand the lending part. Now looking back I will say just save yourself the hassle and go with Herb Mason. He is very knowledgeable, friendly and professional and will get you sorted out without any strings. As a first time home buyer I found Herb to be very very friendly and always there for help and any questions. Would reccommend him to all my closest friends and family members when they make that journey to new home.”
—Raj & Pam P. from Wentzville, MO
Get to know Herb
What is your motto or personal mantra?
Life happens, always do your best with it.
What is your favorite sports team?
New York Islanders
What is something that people would be surprised if they knew about you?
I was born in Mexico.
What's your alma mater?
The University of Kansas
What is on your bucket list?
Going to see the Alaskan Northern Lights
What aspect of your job are you most passionate about?
Helping my customers.
Where did you grow up?
Danbury, CT
What are some of your hobbies?
Golf, Running, Camping
Before working at NBKC, what was the most unusual or interesting job you've ever had?
Selling Medical Software