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About Herb Mason
Advice for New Home Buyers
Take your time and educate yourself on the entire process.
BEST IN CLASS
“Herb is nothing short than amazing. Time was of the essence nailed every timeline. Every time. Have done multiple deals with Herb. Each one gets easier. Many recommendations coming from all parties included. ”
—mtemplecoug97 from Yakima, WA
Attentive and personable!
“Herb was amazing! He was always available and willing to answer questions and walk through documents. He was in constant communication with me and my real estate agent and was always cheerful with high energy. He made the experience much easier to navigate from start to finish!”
—Jarrett Parker from Atlanta, GA
Top-Notch Guidance and Communication from Start to Finish
“I worked with Herb Mason for over six months while monitoring lower interest rates, and he was consistently responsive and supportive throughout the entire process. When it was time to lock in a rate, Herb made everything easy and stress-free. As a first-time refinance customer, I had a lot of questions, and Herb was always available to help. He patiently walked me through each document and even joined Zoom calls whenever I requested to guide me through the process. His consistent communication and professionalism made the closing process smooth and straightforward. It was truly a pleasure working with him!”
—dasaradh3 from Hockessin, DE
Great rates and better service.
“We recently refinanced our mortgage with Herb Mason at NBKC after reading a lot of good reviews online about the rates NBKC were offering. I’m happy to say that all the good reviews are true. The rates were better than all the other quotes we got by at least 0.125% and the process was super easy. Herb answered all the questioned we had and was a pleasure to deal with. ”
—Gerard Aulisa from Hockessin, DE
Will definitely be recommending Herb to all my friends and family.
“Wow, when I say the reviews for him don't do him enough justice, I mean it. I went with NBKC because of the low fees and low rates but I was not expecting amazing service as well. It was extremely smooth and Herb was very responsive. If I missed anything he responded back within the hour. If I texted or emailed him he would get back to me in under an hour as well. I also had 1 house fall through and he understood and helped me through the process then when I was ready to look again he was right there ready to roll even though it took another 2 months. ”
—Herbert Nguyen from Springfield, VA
Fantanstic Experience
“My experiences with Herb are always exceptional. I have now completed several different mortgages and refinances with him and he is knowledgeable, responsive, and honest. Highly recommend, particularly with VA loans. ”
—Brian M from Franklin, TN
Second time using Herb
“This is my second time using Herb as a lender. The process was smooth and easy. His team was so efficient that I was able to close on my house early and move into my new house quicker than expected. Herb is my go to lender! I happily recommend him to anyone looking to buy a home. ”
—Brad L from Clarksville, TN
My knight in shining armor
“As a first time home buyer, my personal experience was slightly stressful until I found Herb. He was kind, patient, and always answered any and all of my questions. He was honest and you could tell he was very experienced which helped me feel more at ease with such a daunting process. The loan was smooth and efficient, we closed with no issues and Herb was a great communicator. I appreciated him being available after usual work hours on weekends due to my 9-5 work schedule, it helped out a lot. 10/10 would recommend him and look forward to using him on any future loans I may need!”
—Sarah Nguyen from Stafford, TX
Great to Work With
“Herb was great. As a first time home buyer I had a lot of questions. Herb answered every single one, and he made the home buying process very easy to understand. I would love to work with him in the future. ”
—Matthew Shaddox from Montgomery, TX
Excellent Experience - 5 stars!
“We had a great experience working with Herb for VA Loan in South Florida. He gives great advice and is very transparent with the numbers. He wants to save you money and make the process easy. He responds very quickly and was able to provide pre-approval and close fast. Highly recommended!”
—Alex Nguyen from Hollywood, FL
Get to know Herb
What is your motto or personal mantra?
Life happens, always do your best with it.
What is your favorite sports team?
New York Islanders
What is something that people would be surprised if they knew about you?
I was born in Mexico.
What's your alma mater?
The University of Kansas
What is on your bucket list?
Going to see the Alaskan Northern Lights
What aspect of your job are you most passionate about?
Helping my customers.
Where did you grow up?
Danbury, CT
What are some of your hobbies?
Golf, Running, Camping
Before working at NBKC, what was the most unusual or interesting job you've ever had?
Selling Medical Software