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Advice for New Home Buyers
Take your time and educate yourself on the entire process.
“Herb is nothing short than amazing. Time was of the essence nailed every timeline. Every time. Have done multiple deals with Herb. Each one gets easier. Many recommendations coming from all parties included. ”
—mtemplecoug97 from Yakima, WA
“We had the pleasure of working with Herb for transferring our conventional loan to a VA loan. We were referred to him by a friend whose family has used Herb extensively. We were not disappointed and for all of our future loans, we will always go through Herb. He was professional, strategic, and proactive — all of these elements enabled us to get the best possible rate during a very challenging time in the market. His responsiveness is top-notch and he’s also friendly. It was a pleasure to go through this process with Herb. His insights into the market, helped us to capitalize to the greatest extent possible on our new loan.”
—Melinda Manning from Spokane, WA
“Herb was amazing! He was always available and willing to answer questions and walk through documents. He was in constant communication with me and my real estate agent and was always cheerful with high energy. He made the experience much easier to navigate from start to finish!”
—Jarrett Parker from Atlanta, GA
“I worked with Herb Mason for over six months while monitoring lower interest rates, and he was consistently responsive and supportive throughout the entire process. When it was time to lock in a rate, Herb made everything easy and stress-free. As a first-time refinance customer, I had a lot of questions, and Herb was always available to help. He patiently walked me through each document and even joined Zoom calls whenever I requested to guide me through the process. His consistent communication and professionalism made the closing process smooth and straightforward. It was truly a pleasure working with him!”
—dasaradh3 from Hockessin, DE
“We recently refinanced our mortgage with Herb Mason at NBKC after reading a lot of good reviews online about the rates NBKC were offering. I’m happy to say that all the good reviews are true. The rates were better than all the other quotes we got by at least 0.125% and the process was super easy. Herb answered all the questioned we had and was a pleasure to deal with. ”
—Gerard Aulisa from Hockessin, DE
“Buying a house can feel complex and stressful. Herb helped us navigate the unfamiliar waters as we searched and ultimately closed on dream home. I really appreciated his responsiveness and willingness to see us through. ”
—superflybw from Hudson, WI
“Herb was fantastic! We had a fun little journey on our first time house purchase. Herb and our realtor made the process much better and in the end, we got our home! Herb definitely goes above and beyond and takes the time to make sure everyone is comfortable with what's going on. He was patient and kind through the whole process with us being new to everything. Definitely recommend and will be returning for our next home. ”
—Breann Baumann from Grandview, MO
“As a first time home buyer, my personal experience was slightly stressful until I found Herb. He was kind, patient, and always answered any and all of my questions. He was honest and you could tell he was very experienced which helped me feel more at ease with such a daunting process. The loan was smooth and efficient, we closed with no issues and Herb was a great communicator. I appreciated him being available after usual work hours on weekends due to my 9-5 work schedule, it helped out a lot. 10/10 would recommend him and look forward to using him on any future loans I may need!”
—Sarah Nguyen from Stafford, TX
“Herb was an absolute pleasure to work with and extremely responsive. Herb gave tips and guidance throughout the process, and was always available, including weekends turning around paperwork within minutes. Herb was always willing to speak through any questions we had as first time homebuyers and was extremely patient. Highly recommend him”
—Ed Levandoski from Weston, CT
“We have been looking for our first home for few years now. When it comes to the part for lender and understanding contracts that is where I think lot of people have struggle like me. I did lot of last minute research to understand the lending part. Now looking back I will say just save yourself the hassle and go with Herb Mason. He is very knowledgeable, friendly and professional and will get you sorted out without any strings. As a first time home buyer I found Herb to be very very friendly and always there for help and any questions. Would reccommend him to all my closest friends and family members when they make that journey to new home.”
—Raj & Pam P. from Wentzville, MO
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