You are leaving the nbkc bank website and will be linked to an external website
You are about to link to an external website. nbkc bank is not responsible for the availability of content and does not represent either the linked website or you, should you enter into a transaction. We encourage you to review the privacy and security policies for any hyperlinked site which may differ from nbkc bank.
About Herb Mason
Advice for New Home Buyers
Take your time and educate yourself on the entire process.
Efficient, proactive, knowledgeable
“Herb has helped me buy a house in NC, then a different one in CO when we moved. He's professional, clear, concise, and helpful. I strongly recommend Herb.”
—Kenny from Colorado Springs, CO
Simply the Best
“Herb was outstanding to work with throughout our home loan process. He was responsive, knowledgeable, and kept everything moving smoothly from start to finish. He took the time to explain each step clearly and made the process feel simple and manageable. He's the best. ”
—StoneTrail20 from Antioch, TN
Excellent!
“Herb is an amazing and wonderful person to work with. He makes the whole refinance process smooth and efficient. Highly recommended! If you are looking for an awesome agent to work with, Herb is an excellent choice!”
—Christian G. from Berwyn, IL
Needle in a haystack
“At a loss for words. Please note this is an honest review of the fantastic service I received from Herb for my loan. It's always a bit scarey hoping to find someone that has your best interest at heart on such big decisions. Herb was truthful on the information he was giving and one could not ask for better communication. I just knew there would be some hidden fees, but the total was exactly what he showed me at the start. He isnow a good friend. One will be fortunate to have him on your side. Best of luck to all. Thanks Herb.....you rock buddy.....”
—(DT) SCalvin Tyson from Van Buren, MO
Best Loan Officer
“Herb was a very professional loan officer. He was able to qualify me for a loan post retirement with a high student loan balance. And he was able to move very fast so that I can close on time. I have bought many homes before and he is no doubt the best one I have dealt with to date. I would definitely recommend him to anyone.”
—user61449302 from Minneapolis, MN
Knowledgeable, Responsive, and Truly Cares
“If you're looking for a mortgage lender who is knowledgeable, responsive, and genuinely cares about his clients, I cannot recommend Herb Mason highly enough. From the very beginning of my home purchase through closing, Herb's communication was exceptional. Every question I had—no matter how big or small—was answered quickly and thoroughly. He made what could have been a stressful process feel manageable by clearly explaining each step and ensuring I always knew what to expect. What impressed me most was that Herb always had my best interests at heart. I never felt like I was just another transaction. He took the time to present my options, offer honest guidance, and make sure I was comfortable with every decision along the way. I truly cannot say enough positive things about my experience. If I ever buy another home, Herb will be my first call without hesitation. Even more importantly, I now have someone I can confidently recommend to friends and family, knowing they'll receive the same outstanding service that I did. Thank you, Herb, for making my home-buying experience such a positive one!”
—Kristin C from Olathe, KS
Very knowledgeable and professional and have a lot of patience.
“Thanks to Herb Mason for helping me with our refinance. He was very helpful he is a true professional who understands the intricacies of lending.I wouldn't hesitate to use their services again for future needs.”
—StaceyFfrench from Newark, NJ
Five Stars: Herb Delivered When It Counted Most
“We were originally working with another lender on our home purchase and were looking at a significantly higher interest rate and roughly $12,000 more at closing. A friend pointed us to Herb, and making that switch was one of the best decisions we made in the entire home buying process. From day one, Herb was proactive, transparent, and genuinely invested in our success. He communicated with us on weekends and holidays without us ever having to chase him down. For a non-conforming jumbo loan, there are naturally more moving parts and more opportunities for things to get complicated, and we hit a few of the typical speed bumps along the way. Herb navigated every one of them with calm professionalism and kept us informed every step of the way. What really set Herb apart was the combination of his expertise and his communication style. He is incredibly knowledgeable, but he never made us feel like we were in the dark. He explained things clearly, responded quickly, and was always friendly and reassuring during the moments that felt stressful. At the end of the day, Herb saved us nearly $500 per month on our mortgage payment, and thousands at closing. That is real, lasting money. But honestly, even beyond the numbers, working with him was just a genuinely great experience. If you are looking for a mortgage loan officer who will treat your transaction like it matters, Herb is your guy!”
—Den Bradshaw from Henderson, NV
Fantastic!
“I was refinancing & hit a timeline issue with my rate lock expiring. Herb helped me navigate my options so I wouldn’t lose money. He’s fantastic to work with & knows mortgages well! Thank you Herb! ”
—342167 Morgan M from Charlotte, NC
Herb Mason - A Fantastic Loan Officer
“This was my third time working with Herb Mason, and my experience was just as exceptional as the last two. Most recently, Herb handled my VA refinance, and once again, he exceeded all expectations. What I appreciate most about working with Herb is his constant availability and direct communication. There's no middle man to navigate; you work directly with him, which makes the entire process seamless and efficient. Herb is a true professional who consistently gets the job done right. I can't recommend him enough! If you're looking for a reliable and effective loan officer, Herb Mason is the person to call.”
—Darryl from Woodbridge, VA
Get to know Herb
What is your motto or personal mantra?
Life happens, always do your best with it.
What is your favorite sports team?
New York Islanders
What is something that people would be surprised if they knew about you?
I was born in Mexico.
What's your alma mater?
The University of Kansas
What is on your bucket list?
Going to see the Alaskan Northern Lights
What aspect of your job are you most passionate about?
Helping my customers.
Where did you grow up?
Danbury, CT
What are some of your hobbies?
Golf, Running, Camping
Before working at NBKC, what was the most unusual or interesting job you've ever had?
Selling Medical Software