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About Jackie Runk
Advice for New Home Buyers
Buying your first home can feel overwhelming, please don't be afraid to ask me or your agent any question. We are here to help you!
Very Reliable
“Jackie helped me from start till end in my home buying process, and got me the best and lowest rate available in the market for my mortgage. She's awesome!”
—sheraz from Ballwin, MO
Excellent Customer Service
“I worked with Jackie a couple years ago on my mortgage. I decided recently to do a home equity loan for a project and reached out to her immediately just based on how great she was to work with the first time. Once again she was excellent and helped me through the whole process. Her communication is great and I wouldn't hesitate to work with her again in the future.”
—William from Athens, GA
She’s a 10
“Cannot express how happy I was to work with Jackie. She explained things to me and presented me with all the information needed to make informed decisions. She was also very helpful when it came to communicating where we were in the process and what was required of me to complete the next step. I was initially a little overwhelmed but she responded quickly and made sure I was comfortable. Will recommend her to any and everyone buying a home! ”
—Carly Schroeder from Clarksville, TN
Exceptional Experience with Jackie - Highly Recommend!
“I recently had the pleasure of working with Jackie for our mortgage needs, and I can't say enough good things about the experience! From start to finish, she demonstrated a level of professionalism and expertise that made what could have been a stressful process feel seamless and enjoyable. Right from our first meeting, Jackie made us feel at ease. She took the time to explain every step of the mortgage process in a way that was easy to understand, addressing all of our questions with patience and clarity. Her personable approach made it feel like we were working with a trusted friend rather than just a lender. One of the standout qualities of Jackie was her accessibility. No matter the time of day, she was always just a phone call or text away, ready to provide updates or clarify any concerns we had. This level of communication made us feel valued and reassured, knowing we could reach out whenever needed. Thanks to Jackie's guidance and support, we were able to secure a mortgage that met our needs perfectly. She worked tirelessly to find us the best rates and terms, and we truly felt she had our best interests at heart throughout the entire process. In summary, I highly recommend Jackie to anyone looking for a mortgage lender who is not only professional and knowledgeable but also genuinely cares about making the home buying experience positive. We are so grateful for her help and expertise, and we couldn't be happier in our new home. Thank you, Jackie, for making our dreams a reality!”
—Steve Ott from Athens, AL
Makes complicated…easy!
“Jackie has helped us twice with our VA mortgages and made the complicated process of home buying easy. Home buying can be a dreadful task…we never stressed! Jackie & team kept us informed, made documents easy to review/sign, locked us in at great rates and had closings scheduled in minimal time Thank you!!”
—TimFink5 from Rockledge, FL
Professional and customer service oriented.
“Jackie is the definition of a lending machine. She is professional, knowledgeable, creative, and persistent. During the process she noticed the rate decrease one day prior to a FED announcement and swooped in to get me that rate where as other lenders would have kept me at the higher one. I've used her for multiple home purchases and would never use anyone else again.”
—Mike F. from Bulverde, TX
Fantastic
“It was a pleasure working with Jackie. During our mortgage process we dealt with 3 other banks to see who could offer us the best rate. Jackie was by far the most responsive and professional and offered the best rate. I highly recommend her.”
—Eileen from Dumont, NJ
She is amazingly knowledgeable, friendly and professional.
“Jackie Runk is THE MOST PROFESSIONAL business person I have dealt with in my entire life. She is amazingly knowledgeable, friendly and professional. I can honestly attest that I have never in my life been treated so well by anyone, anywhere, anytime bar none. Jackie saved us over $139,000.00 so we will eternally be indebted to her. Thank you Jackie!!!!! Please provide her a cash bonus, promotion and special recognition for service to the customer above and beyond any established standard. Dean Nogle, Lieutenant Colonel, US Army (Retired).”
—user8546364 from Winter Park, FL
Amazing and communicative!
“Jackie was awesome! We had a previous lender who left the company and she took over, but it was so seamless! She was able to answer any and all questions we had, and helped us make some important decisions. Would highly recommend her as she was extremely helpful and was available anytime we had questions! The whole process had 0 hiccups and she was on top of getting everything together and sent over”
—Michael from Macomb, MI
Simply fantastic!
“Just finished financing my 3rd home purchase with Jackie not counting the two times other relatives have used her. She runs down every detail of the approval process and gets quotes quickly that are at below market interest rates. There is no one better!”
—K Kalb from Tampa, FL
Get to know Jackie
What is your motto or personal mantra?
Go on more adventures, be around good energy, connect with people and learn new things.
What is your favorite sports team?
Kansas City Royals, Sporting KC, KC Chiefs, Mizzou, Packers
What is something that people would be surprised if they knew about you?
I really enjoy kayak fishing in my 12 foot fully "rigged" Jackson Cuda kayak.
What's your alma mater?
University of Missouri Columbia
What is on your bucket list?
What isn't?
What aspect of your job are you most passionate about?
Helping first time homeowners purchase their first home.
Where did you grow up?
Born Wisconsin, lived in Ohio, Iowa, then St. Louis/MO, then parents dropped me off at Mizzou and they moved to Santa Barbara CA.
What are some of your hobbies?
Boating (kayak & boat), outdoor recreation - cycling/hiking/fishing, cheering on my favorite sports teams, enjoying a nice glass of wine, walking our Golden Retrievers, hanging out with our two sons!
Before working at NBKC, what was the most unusual or interesting job you've ever had?
Activities Director for a Retirement home - right after college.