Advice for New Home Buyers
Find a loan officer and realtor that you trust, and do that by asking all the questions. Use their answers both to gain knowledge and to gauge their competence—these are the people responsible for making your dream home a reality.
“As a Costco member, I was referred to NBKC bank. Justin was quick to respond with my refi options and we were able to complete the process very quickly. The signing process was virtual and very user-friendly. I look forward to using Justin again when the need arises.”
—Todd Stickler from Tacoma, WA
“I was using a lender referred to me by my realtor and after pre-approval and an accepted offer on our dream home, I discovered I would be paying over $38k in closing costs because my lender felt the need to classify my loan as a non-conforming jumbo loan and to pay down the interest points to the tune of $20k. I had enough down payment to keep it in as conforming and I immediately got on the phone with Justin who I worked with a few months back he turned around a pre-approval and Justin quoted a paydown of only $2k and a closing cost of $10k. I couldn't believe such a regulated industry still has such crooked people out there. I immediately canceled my application with the previous lender and locked in with Justin. Justin earned my business long-term. He is honest helpful and sets the right expectations. If he can make it happen he will and he is just an all-around great person.”
—Todd Stickler from Tacoma, WA
“Justin Birk is one of the most professional, patient and knowledgeable loan officers I have worked with. Due to unforeseen circumstances we had to back out of 3 contracts which added a lot of work on Justin's plate. He was professional and understanding throughout the whole process. I have referred him to several family and friends who are in the market for a new home loan. ”
—zuser201411100432286 from Frisco, TX
“Justin is fantastic! He was professional, helpful & a real pleasure to work with. After my refi fell through with a large lender, Justin made the process easy & fast. I even ended up saving money vs my original refi. Based on my experience, I won't work with anyone else again.”
—karen hertz from Hoboken, NJ
“I was referred to Justin through Costco and found him to be very efficient in our refinance. He was great to work with - very quick to respond via email. Overall an excellent experience and I would recommend him to any family or friend with confidence.”
—sallyvanburen from Waikoloa, HI
“Justin was extremely easy to work with. He got us the lowest rate and walked us through every step of the process for a VA home equity refi. I would highly recommend him and his company to anyone looking for great rates and a smooth process.”
—joseph mahony1 from Marshall, VA
“My strongest recommendation to use Justin and NBKC! Throughout my experience, Justin’s professionalism shown through in all stages of our home purchasing process! He is my go-to for all future home purchases and all recommendations. ”
—Jay S from Springdale, AR
“This was by far the easiest experience I have ever had in dealing with a mortgage company. The process from beginning to end was extremely fast and streamlined. I have purchased many homes over the years both for my primary residence as well as rentals and other banks have been very frustrating to deal with from taking way longer than expected and sending the same documents to them over and over. I was so glad to find Justin and NBKC as I now have a new place for any mortgages in the future. Justin did a great job keeping us in the loop on the process the whole time and answered emails very quickly when we did have questions. Overall fantastic experience and I would highly recommend him.”
—David Y from Babylon, NY
“Justin was very knowledgeable about the loan process. He kept me fully informed and was always there to answer my questions. I would highly recommend Justin to all my colleagues and friends searching for a home loan.”
—art2929 from Las Vegas, NV
“This is the first time I refinanced my home. I went in a little nervous but Justin made the process so easy and really went the extra mile to help me succeed! Top notch service!”
—DaisyDuran1 from Bakersfield, CA
Treat every person you encounter with curiosity, kindness, and respect...unless they went to the University of Missouri.
Kansas Jayhawks (weird how they cancelled college football again this year).
I'm actually much better looking than I appear.
University of Kansas
I really want to try skydiving. The kind where you're strapped to a really good skydiver. I'd actually like that skydiver to be strapped to an even more experienced skydiver. So either that or just, you know, go up in a plane that then lands.
Steering my clients through the process. Getting a mortgage doesn't have to be the endless bureaucratic nightmare you read about. It can be fun! Well, maybe not fun...but not, not fun!
Minneapolis, MN
I have three children under the age of six, so I don't have hobbies anymore.
Lifeguard...which isn't unusual or interesting, but it was a sweet gig.